Hello Support Team, Specially Snow
I am writing to appeal a ban on my account that I believe was issued unfairly due to false reports.
In my recent match, I was playing as Traxex and trying my best to support the team. At the start of the game, I communicated with Magina and told him to play safely because I needed to farm. However, Magina completely ignored the team, went ahead alone, and then abandoned the lane, leaving me alone against two enemy heroes with stuns.
Magina refused to communicate, played solo the whole game, and then threatened to ban me.
It seems he and others falsely reported me for "ruining the game" when I was actually the one trying to adapt to a ruined game.
Could you please review the match logs/chat? You will see that I did not intentionally ruin the game, and I was just trying to survive an impossible lane.
Thank you for your time and help.
Best regards,