and also  i created new account still locked account i've alread formated my pc not twice ,3 times already with legit key windows 10 from microsoft still i having the same  issue

SammPammeLa*<3 was my friend we want to play the gameyou cant check my pc and account i did not used any 3 party applications can you fix it please i want to play with my friends thank you 

I been reaching to you guys yesterday and yet the problem is not solved yet please unlock my account thank you